DataV Privacy Policy

1. Information We Collect

Account Information

When you create an account, we collect:

• Name and email address
• Company name (optional)
• Password (encrypted and never stored in plain text)
• Billing information (processed securely via Stripe)

Data You Upload

DataV processes the data files you upload to create dashboards. This may include spreadsheets, business data, and any data you choose to connect via our integrations.

Important: Your uploaded data is yours. We do not access, analyze, or use your business data for any purpose other than providing the DataV service to you.

Usage Information

We automatically collect log data (IP address, browser type, pages visited), device information, and feature usage patterns to improve our product.

2. How We Use Your Information

We use collected information to provide and maintain the DataV service, process your data into visualizations, send service-related communications, provide customer support, improve our features, and ensure platform security.

3. Data Security

• Encryption in Transit: All data transmitted via HTTPS/TLS 1.3
• Encryption at Rest: AES-256 encryption for stored data
• Access Controls: Role-based access with audit logging
• Infrastructure: Hosted on secure cloud infrastructure with SOC 2 compliance
• Regular Audits: Periodic security assessments and penetration testing

4. Data Retention

• Account Data: Retained while your account is active
• Uploaded Data: Retained until you delete it or close your account
• Backups: Retained for 30 days after deletion for recovery purposes
• Log Data: Retained for 90 days

5. Data Sharing

We do not sell your personal information. We may share data only with your consent, with service providers under strict confidentiality, when required by law, or in connection with business transfers.

6. Your Rights

You have the right to access, correct, delete, and export your data, as well as opt out of marketing communications. Contact us at privacy@datav.agency.

7. Cookies and Tracking

We use essential cookies for authentication, analytics cookies to understand usage, and preference cookies to remember your settings. You can manage cookies through your browser settings.

8. International Data Transfers

DataV operates globally. If you are located outside the United States, your data may be transferred to and processed in the U.S. with appropriate safeguards in place.

9. Children's Privacy

DataV is not intended for children under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or through the platform.

11. Contact Us

• Email: privacy@datav.agency
• Address: DataV by VLTRN, Los Angeles, CA